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                                                                                                                                                                          真人轮盘游戏:端午假期上海12315共接投诉举报799件 有关粽子18...

                                                                                                                                                                          原标题:端午假期上海12315共接投诉举报799件 有关粽子18件

                                                                                                                                                                            资料图  种楠 摄

                                                                                                                                                                            2019年端午假期,12315上海市市场监管投诉举报热线共接到投诉举报799件,包括投诉627件、举报172件,同比增加17%,解答咨询419件。其中,餐饮住宿、食品、服装鞋帽、家居用品、文娱体育等诉求量居前。

                                                                                                                                                                            假日期间,热线接到食品类诉求124件,同比增长18%,主要反映食品品质欠佳、疑似含异物、包装标识不规范、虚假优惠折扣等。

                                                                                                                                                                            值得一提的是,涉及粽子的诉求有18件,主要反映粽子质量和提货券使用等问题。比如,市民称持粽子提货券到指定门店提货,却被告知无货。还有市民使用电子提货券提取粽子时,因系统故障,导致券过期。

                                                                                                                                                                            与往年相比,市民比较关心粽子相关产品的安全问题。比如市民来电称,在某超市购买的粽叶经清洗后有“掉色”现象,怀疑产品含违法添加物,要求市场监管部门核查处理。

                                                                                                                                                                            假日期间,热线接到餐饮住宿类诉求176件、文化娱乐和体育类诉求30件,同比分别增长21%和25%。

                                                                                                                                                                            主要反映的问题包括餐饮店控烟不力、卫生状况欠佳、餐饮食品疑似含异物、未明码标价、住宿服务爽约、假日观影游乐和健身纠纷等。如市民在某饮食店就餐时,经营者对餐具收费令她不满。还有市民在线订购酒店住宿服务,入住后发现室内缺少桌子和沙发,与网页宣传不符。另一市民在线购买某游乐场门票,票价为198元/张,但现场售价仅98元。

                                                                                                                                                                            此外,假日期间还接到服装鞋帽类诉求43件、家居用品类诉求33件,同比分别增长32%和18%,主要反映经营者售后服务不到位、产品质量瑕疵、质价不符、未明码标价等。目前,上述投诉举报已转至各区市场监管部门和消保委协调处理。